Privacy Policy
At 99factory, we understand how sensitive your information is. So, we handle your information very sensibly and take utmost care so that you can be rest assured with peace of mind.
Kindly go through the following sections where we describe how 99factory collects and process your personal information through the website and the Application.
By using 99factory website or application, you approve to our use of your personal information which may include sensitive personal information in accordance to our Privacy Policy as may be modified regularly by us at our discretion.
You also agree with us for collecting, storing, processing, transferring, and sharing your personal information (including sensitive personal information) with third parties or service providers for the purposes set out in this Privacy Policy.
We collect your personal information in order to provide you the best products and services. It also helps us to continually improve our products and services.
Here are the types of personal information we collect:
• We receive and store any information you provide in relation to shopping like search or shop for products, adding or removing items from cart, placing an Order, provide information related to your account or multiple accounts, upload your contacts, including access to mobile device contacts for certain services, communicate with us either by email or mobile, Provide and rate reviews, specify any coupons, offers or reminders, product availability notifications or alerts etc
• As part of this, you may be providing us name, address, Phone numbers, payment information, age, location, IP addresses, address, contacts, emails of your friends and other people, post reviews and content of text, photos and videos, device log files, cookies and configuration settings including wifi credentials if you may want to keep logged in on devices.
• Like many websites, as part of functionality, we use cookies and other unique identifiers and we obtain certain types of information when your web browser or device accesses 99factory website or application. We may collect information related to IP address, login email id and password, the location details you enter, device metrics, version and time zone, purchase orders and history orders to understand the product sale analytics.
• You can track your orders using your account details or email id provided.
We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:
• We use your personal information to take and fulfil orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
• We use your personal information to provide functionality, analyse performance, fix errors, and improve the usability and effectiveness of the 99factory Services.
• We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with 99factory Services.
• We use your personal information to communicate with you in relation to 99factory Services via different channels (e.g., by phone, e-mail, chat).
• We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.
• We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers. We may also use scoring methods to assess and manage credit risks.
• To enable our systems to recognize your browser or device and to provide and improve 99factory Services, we use cookies and other identifiers.
We care for your personal Information and privacy. We will never share or sell our customers personal information to others. We share customers’ personal information only as described below and with 99factory.com and the Application.
• We make available to you services, products, applications, or skills provided by third parties for use on or through 99factory Services.
• We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with applicable law.
• As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Ploicy (unless, of course, the customer consents otherwise). Also, in the unlikely event that 99factory.com or any of its affiliates/applications, or substantially all of their assets are acquired, customer information will of course be one of the transferred assets.
• We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of 99factory, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
• Other than as mentioned above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.
• We work to protect the security of your personal information.
• It is important for you to protect against unauthorized access to your password and to your computers, devices and applications. Be sure to sign off when finished using a shared computer.
• You can access your information, including your name, address, payment options, profile information, and purchase history by signing in the website or mobile application.
• If you have any questions as to how we collect and use your personal information, please contact us on 9100972243. As described above, you can always choose not to provide certain information, but then you might not be able to take advantage of many of the 99factory Services.
• If you do not want to receive e-mail or other communications from us, please call to our grievance officer on : 9100972243. If you don’t want to receive in-app notifications from us, please adjust your notification settings in the app or device
• Cookies and identifiers allow you to take advantage of some essential features of 99factory Services, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Services that require you to Sign in.
• If you want to browse our websites without linking the browsing history to your account, you may do so by logging out of your account and blocking cookies on your browser.
• Most devices also provide users with the ability to change device permissions (e.g., disable/access location services, contacts). For most devices, these controls are located in the device's settings menu. If you have questions about how to change your device permissions on devices manufactured by third parties, we recommend you contact your mobile service carrier or your device manufacturer.
• 99factory does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under the age of 18 years, you may use 99factory Services only with the involvement of a parent or guardian.
• If you choose to use 99factory Services, your use and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the prevailing law in India. If you have any concern about privacy at 99factory, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly and our Privacy Policy will change accordingly. You should check our websites frequently to see recent changes.
• Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.